To withdraw money from your account, sign in and follow the instructions. For Withdrawal processing, you must upload/submit the following documents:
Photo ID (Identity Card or National ID) This document can be used to prove your residential address, and these documents must be your residential address, not a Private Bag or PO Box number.
1.Utility bill
2.Bank statements
3.Rental agreement
4.Rates invoice (municipality)
5.Mortgage
6.Phone account
7.Insurance Policy Document
8.Gas or electricity bill
9.Credit card (Deposit process)
Bank Wire: Log in to your area, and make a withdrawal request under the Withdrawal Option.
The withdrawal process takes between 2 and 24 hours: Please contact Customer Support by live chat to learn more about the withdrawal process.
Necessary: Be sure to enter the correct information about your bank account. Otherwise, withdrawals will not be processed.
Cryptocurrency: To withdraw your Cryptocurrency balance, please email Mail@XYZ.com using the format below from your registered email address.
Trade Account Number:
Account Withdraw:
Cryptocurrency Name:
Network:
The withdrawal will take from 2 to 24 hours. The Network commission may also apply.
Note: that you can only withdraw cryptocurrency if the cryptocurrency has been used to fund your trading account.